Privacy Policy
Updated on, and effective as of, August 19, 2022
RIFFIT (“RIFFIT,” “us,” or “we”) is committed to protecting and respecting your privacy in connection with your use of our website, www.RIFFITnow.com (the “Website(s)”), applications (“Apps”), and other products, services, and features thereof (the Website, the Apps and such other products, services, and features are collectively referred to herein as the “Product” or “Products,” which may be updated from time to time at the sole discretion of RIFFIT). This privacy policy (“Privacy Policy”) and any other documents referred to herein set forth the basis on which any personal information we collect from you, or that you provide to us, in connection with the Products will be processed by us. This Privacy Policy is incorporated into and made part of our Terms & Conditions. The terms “RIFFIT,” “us,” or “we” refer to RIFFIT, Inc. Please read the following carefully to understand our practices regarding your personal information and how we will collect, use, and disclose your personal information.
1. INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following information about you:
· Personal information including, for example, your name, e-mail address, telephone, credit or debit card or other payment information, information about your usage of the Products and information collected by tracking technologies as further described below that may identify you as an individual or allow online or offline contact with you as an individual.
· Device Information such as operating system version, device type, and system performance information.
· Information collected via tracking technologies, as described in section 4.
If you choose to invite a “Friend” to use the Products using our Friend system, we will ask you for their name and phone number. We will use this information to invite them to join the Products. We store this information for the sole purpose of sending invitations and tracking the success of our Friend program. If your Friend would like us to delete their information, they can do so by opting out as described in their invitation or by contacting us at help@RIFFITnow.com.
2. CONFIDENTIALITY AND SECURITY
The security of your personal information is important to us. We follow generally accepted standards, as applicable, to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at help@RIFFITnow.com. We will post a notice in the Products or otherwise notify you of any loss of data or breach of our security measures we discover which has resulted in the loss or unauthorized access, disclosure, use or acquisition of your personal information, as required by law. Except as described under the “Disclosure of Your Information” section below, we do not provide your personal information to any third party without your consent. Information that is de-identified or anonymized is not considered personal information.
3. NEWSLETTERS OR OTHER ELECTRONIC COMMUNICATIONS
If you sign up to receive email newsletters or promotional materials from us we will use the information you give us to provide the communications you have requested. If you inform us that you wish to cancel email newsletters or promotional materials by selecting unsubscribe or opt out at the bottom of such communication or by emailing us at help@RIFFITnow.com, we will remove you from our mailing list. If you no longer wish to receive push notifications, you may turn them off at the device level. If you provide your phone number through the website in order to receive an SMS message with a link to our Apps, you will receive such SMS message (the “SMS Service”). Standard text message rates will apply.
4. TRACKING TECHNOLOGIES
RIFFIT and our analytics partners, use technologies such as cookies, beacons, tags, and scripts to enable a service to recognize your device so you don’t have to provide the same information several times during one task, recognize that you may have already given a username and password so you don’t need to do it for every web page requested, and measuring how many people are using services. We use local storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on the Products also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. Our third-party partners may use technologies such as cookies to gather information about your activities within the Products to deliver such advertising to you, such as retargeting ads. We currently do not respond to do-not-track signals. For more information about interest-based ads, including how to opt-out of having your web-browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. Please note that this does not opt you out of being served ads. You may continue to receive generic ads on these third-party platforms. You may also opt out of receiving ads across devices by adjusting your ad preference in your Google account. We use third-party trackers to let us know when users have visited the Products by clicking the links from our sponsored advertising or content hosted on third-party platforms. The Products use Google Analytics code to gather statistical information. Google Analytics sets cookies to help us accurately estimate the number of visitors to the Products and the volumes of usage of the Products. This is done to ensure that the Products are available when you want them and are fast. For more information on how Google Analytics processes this information, visit www.google.com/analytics. We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the Products, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We may link the information we store within the analytics software to any personal information you submit within the mobile application. As true of many websites, we gather certain information and automatically and store it in log files. This information may include Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. If you receive the HTML-formatted version of our email newsletter, your opening of the newsletter is notified to us and saved. Your clicks on links in the newsletter are also saved. These and the open statistics are used in aggregate form to give us an indication of the popularity of the content and to help us make decisions about future content and formatting.
5. WHERE WE STORE YOUR PERSONAL INFORMATION
All information you provide to us through the Products is stored on our secure servers located in the United States. Any payment transactions will be encrypted using SSL technology; all payment information is stored with our payment processor and is never stored on RIFFIT’s servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Products, you are responsible for keeping this password confidential. You may not share a password with anyone, and we suggest that you change your password frequently. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will take appropriate measures designed to protect your personal information, we cannot guarantee the security of your information transmitted to the Products; any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features designed to try to prevent unauthorized access.
You understand that our business is based in the United States. If you are a resident of a country other than the United States or if you use the Products while you are located outside of the United States, you acknowledge that we may process, store and, as applicable, transfer your personal information in or to the United States, which may not have data privacy laws that provide the same protection as such other countries. You consent to such processing, and you understand therefore that your personal information may be available to government authorities under lawful orders and laws applicable in the United States.
Personal information that we collect, access or process will be retained only as long as reasonably necessary for the fulfilment of the purposes for which it was collected, unless otherwise provided for under an agreement with you or as required or authorized by law. Personal information that is no longer required to fulfil the identified purposes will be destroyed, erased, or de-identified.
6. ACCESS TO AND DELETION OF PERSONAL INFORMATION
You may access your personal information at any time via the iOS app, or by emailing help@RIFFITnow.com. To request the deletion of your personal data that we have on file please email us at help@RIFFITnow.com. We will respond to your request in a reasonable timeframe.
7. USES MADE OF THE INFORMATION
We use information held about you in the following ways:
· To ensure that content provided by the Products is presented in the most effective manner for you and for your computer or other device.
· To provide you with information, products or services related to RIFFIT that you request from us or which we feel may interest you, unless you have requested that we not provide this information.
· To provide you with customer service communications.
· To carry out our obligations arising from any agreements entered into between you and us.
· To allow you to participate in interactive features of the Products, when you choose to do so.
· To notify you about changes to the Products.
· To understand your broad, non-specific geographic location to help us identify groups of users by general geographic market (such as zip code, state, or country).
· To provide you with the SMS Service.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through the Products and of the fulfillment of your Product orders.
Details of your visits to and interactions with the Products including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. If you are an existing customer, we will only contact you by electronic means (e-mail or in-Product communication) with information about products and services similar to those which were the subject of a previous sale to you. We do not disclose information about identifiable individuals to companies that host advertisements on our behalf, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target.
8. DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries. We may also disclose your personal information to third parties as follows:
· In some circumstances, based on your specific requests, we may need to disclose your personal information to a third party so that they can provide a service you have requested from such party, or fulfill a request for information from such party. An example of this is the SMS Service. It is the responsibility of any third party that you authorize to receive data to protect that information in accordance with applicable laws and use it only to provide the services or information you have requested.
· In some circumstances, we may disclose the personal information that you have provided to RIFFIT to a third party that offers and/or provides goods or services complementary to our own for the purpose of enhancing our users’ experiences by offering you integrated or complementary functionality or bundled pricing options.
· If RIFFIT’s service providers (like hosting, market analytics, and payment service providers) require this information to provide services to RIFFIT. RIFFIT requires each of its service providers to agree to maintain the confidentiality of your personal information disclosed.
· In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets.
· If RIFFIT or substantially all of our assets are acquired by a third party, in which case personal information held by us about our customers will be one of the transferred assets.
· If we are under a duty to disclose or share your personal information in order to comply with any legal obligation such as to comply with a subpoena, bankruptcy proceedings, similar legal process, or in order to enforce or apply our agreements with you; or to protect the rights, property, or safety of RIFFIT, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
9. LINKS TO THIRD-PARTY SITES
The Products may, from time to time, contain links to and from the Products of our partner networks, advertisers, and affiliates. If you follow a link to any of these external websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these websites or their policies. Please check these policies before you submit any personal information to these external websites.
10. SOCIAL MEDIA WIDGETS
Our Products include social media features, such as the Facebook Like button, and widgets, such as the “Share This” button or interactive mini-programs. These features may collect your Internet protocol address, which page you are visiting on or Products, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third party or hosted directly on our Products. Your interactions with these features are governed by the privacy statement of the company providing it.
11. CALIFORNIA PRIVACY RIGHTS
For personal information that you have provided directly to us through the Products or otherwise, if you are a California resident, California law provides you with the following rights with respect to such personal information:
· The right to know either the categories or specific personal information we have collected, used, disclosed and sold about you. To submit a request to know, you may contact us at help@RIFFITnow.com. You also may designate an authorized agent to make a request for access on your behalf.
· The right to request that we delete any such personal information we have collected about you. To submit a request for deletion, you may contact us at help@RIFFITnow.com. You also may designate an authorized agent to make a request for deletion on your behalf.
When you exercise these rights and submit a request to us, please provide sufficient information that enables us to verify your identity. We may follow up with you to ask for additional information to verify identity as required under California law and may use a third-party verification provider to verify your identity. Please describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We will only use personal information provided in such a request to verify the requestor’s identity and to respond to such request.
The response we provide will also explain the reasons we cannot comply with the request, if applicable, such as a request to delete personal information that is necessary for us or our service providers to complete a transaction or provide a service for which we collected such personal information.
Your exercise of these rights will have no adverse effect on the price and quality of our Products.
For the 12-month period prior to the effective or last updated date of this Privacy Policy (see below), we have not sold any personal information about our users (or other data subjects); nor do we have any plans to do so in the future.
12. CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy to reflect changes to our information practices or to keep current with rules, regulations, new technologies, or security standards. If we make any material changes to this Privacy Policy, we will notify you by in-Product message, email (sent to the e-mail address specified in your account) or by means of a notice in the Products prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
13. CONTACT
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to help@RIFFITnow.com.
We encourage individuals covered by this Privacy Policy to raise any concerns that they have about the way that we process their personal information by contacting us as described below. We take your questions and concerns seriously, and we will use commercially reasonable efforts to resolve them.